DAVROE Shipping and Returns

PLEASE NOTE WE ONLY ACCEPT ORDERS IN UK AND IN ALL PRICES ARE LISTED IN POUNDS INCLUSIVE OF VAT

FREE SHIPPING FOR ORDERS OVER £30!!

Shipping of products is free if your web order totals over £30.00 or a flat rate of £4.80 per order for standard shipping, If your web order totals less than £30.00 and orders are delivered within 2 to 3 working days.

Please note that shipping to Northern Ireland has a higher postage fee of £17.00. Unfortunately we are unable to ship orders to Republic of Ireland. 

Returns Policy

All purchases from DAVROE are covered by our 30-day No Quibble returns policy. Please email info@red-hotproducts.com with your order number and confirmation of return.

Return your unused product within 30 days of receiving it to receive a full refund.

We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we can not issue a refund for lost or damaged items.

REGRETTABLY, WE ARE UNABLE TO COVER THE POSTAGE COSTS OF RETURNS.

Returns address

Red Hot Products Ltd
Unit 3-4, Jacks Way
Hill Barton Business Park
Clyst St Mary
Exeter
EX5 1FG

Need help? We’ve got you! For information about your order, our products, or any other questions, feel free to get in touch through our Contact Form.

Delivery FAQs

Want to track your parcel?

You can track your parcel here: https://www.parcelforce.com/track-trace

Parcelforce parcel tracking numbers vary in length and may contain letters and numbers. They can be 9, 11, 13, 14, 16 or 21 characters.

I’ve missed my parcel delivery, what can I do?

After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up by going to our redelivery page.